How do I access my old account ?

Your account might have been created using a different phone number or email address. If you’ve recently changed either, here’s how to merge your accounts:

  1. Tap the profile icon on your Cash App home screen
  2. Select Personal
  3. Add any missing phone numbers or email addresses

If you no longer have access to your old email address or phone number to receive your sign-in code, please follow these steps:

  1. Create a new account
  2. Tap the profile icon on your home screen
  3. Select Support
  4. Select Something Else
  5. Select Can’t Access Account
  6. Tap Contact Support

5 Replies to “How do I access my old account ?”

  1. None of the above work, cash app has my $ due to the fact that I traded my phone & received a new phone number. Needless to say CashApp doesn’t advise to change your phone # on the CashApp to the NEW phone number BEFORE turning loose of the old phone & phone #. Wat a fiasco!

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